Membership with Mountain Bike Australia includes cover under the Mountain Bike Australia National Insurance Program. This program is handled by V-Insurance Group (Corporate authorised representative of Willis), our insurance broker.
If you are a member of Mountain Bike Australia and you have suffered an injury whilst participating in an official Mountain Bike Australia activity (including training, games, or other sanctioned activities) please follow the below steps to lodge a Personal Accident claim.
Please refer to the Policy Wording for policy terms, conditions and exclusions
Download a Mountain Bike Australia Personal Accident Claim Form:
Complete each section of the claim form. Please be advised that incomplete claim forms may cause a delay in processing your claim.
Please return your Personal Accident claim form and supporting documentation to Mountain Bike Australia via post or email:
Mountain Bike Australia
PO Box 377,
Varsity Lakes QLD, 4227
Phone: (07) 5628 0110
Mountain Bike Australia will confirm receipt of your claim form and advise whether they require further information.
For assistance with your Personal Accident Claim Form please contact V-Insurance Group Phone: (02) 8599 8660 or local call cost only 1300 945 547
For Existing claims enquiries please contact Fullerton Health Corporate Services Ltd claims department (02) 8256 1770
For more details on the breakdown for how the personal accident insurance works please click the link below:
Details on the Insurance Program, including what is covered, who is covered, how to make a claim and how to increase cover can be found on the link below;
Please note: If you need to make a claim for an incident that occurred prior to December 1 2015, please contact the MTBA Membership Team on (07) 5628 0110 or firstname.lastname@example.org
Looking for insurance options whilst riding overseas? Unfortunately MTBA’s Member Insurance does not extend to international coverage. If you are competing in a UCI listed event, you may be eligible to take-out travel insurance through Cycling Australia in conjunction with your UCI Licence. Please contact Cycling Australia for further information.